Frequently Asked Questions
A list of the things people most often ask. If you don't see your question here, write to us at studio@vrittadesign.in — we respond within two working days.
About Vritta
What is Vritta?
Vritta makes considered objects for the home — designed in India, made to order, one at a time. Planters, desk organizers, microgreens trays. The categories will grow. The sensibility stays the same.
What are Vritta objects made of?
Plant-based bioresin (PLA), made from renewable plant sugars rather than petroleum. It is non-toxic, dimensionally precise, and finishes with the warmth of stoneware and a surface resolved by hand.
How is each object made?
Each object is built up in single continuous layers from a digital model — closer to slow casting than to moulding. Nothing waits on a shelf. An object begins after you place your order, takes shape in the studio, and is finished by hand before it is packed.
Will mine look exactly like the photographs?
Very nearly. Each object is finished by hand, so there may be a slight variation in surface texture, a difference in the way the finish catches light, or a soft shift in tone between batches. These are not flaws. They are what an object made one at a time looks like. We photograph in natural light and present things honestly. What arrives will be of the same family, and it will be its own.
Custom work
Can I have an object in a shade that isn't listed?
The shades on each object's page are the ones we hold. Beyond those, write to studio@vrittadesign.in and describe what you have in mind. Some requests are straightforward. Others are not. We answer either way.
Can a name, a date, or a few words be added to an object?
Engraving is not offered at checkout, because it depends entirely on the object and the surface — some forms take it well, others have nowhere for it to sit without spoiling the line. Write to us with the object and the words, and we will tell you honestly whether it can be done well.
Do you take commissions?
Sometimes. A particular dimension, a one-off for a specific room, an object that doesn't exist yet. We cannot take on everything, and we will say so plainly when the answer is no. studio@vrittadesign.in.
Bulk and gifting orders?
For ten objects or more, write to studio@vrittadesign.in with the requirement and the date you need them by. We work with offices, hospitality groups and gifting partners. Above twenty objects needs additional production time.
Ordering
How long does it take to receive my order?
Production takes 7 to 10 working days from order confirmation. After dispatch, transit is typically 2 to 4 working days to metros and Tier-1 cities, 4 to 7 to smaller towns, and up to 10 to remote pin codes. You receive a tracking link by email at dispatch.
Can I order more than one design at a time?
Yes. Add whichever objects and shades you would like; they ship together as a single order.
Can I cancel or change my order?
Within 24 hours of placing the order, or before production starts — whichever comes first. After that the object is already being made and the order cannot be cancelled. Write to studio@vrittadesign.in as soon as possible with your order number.
Is shipping charged separately?
No. Shipping is free across India, on every object, with no minimum order.
Care and use
How do I care for a Vritta object?
Wipe clean with a soft dry cloth. For a deeper clean, a slightly damp cloth with a little mild soap, dried immediately afterwards. Do not submerge it for long periods. Avoid abrasive cleaners, scouring pads and harsh solvents. The finish is durable, and it rewards gentle handling.
Do the planters have drainage holes?
No. Every planter and every tray is a sealed vessel, with no drainage hole. This is fixed — there is nothing to select. Where an object ships with a tray, the tray is a plinth the object stands on, not a saucer.
Can I plant directly into the planter?
You can, and many people do — plant into the vessel and water sparingly, so that no water stands at the base. A small layer of expanded clay under the soil helps.
The alternative, and the one we would suggest for anything you water often: keep the plant in a nursery pot or liner and set that inside. The object stays dry, and plants can be swapped without disturbing anything.
How much do I get from a microgreens tray?
A pinch. A garnish for a plate or two, cut close and grown again within the week. The trays are sized for a counter or a windowsill, not for a week's greens.
Does Torii arrive assembled?
It arrives as a kit. Five steps, no tools, about five minutes. Instructions ship in the box.
Can I use an object outdoors?
They are designed for indoor use — a kitchen sill, a desk, a bedside, a console. Brief exposure on a covered balcony with morning light is fine. Extended direct sunlight, monsoon rain, or heat above 50°C is not. Sustained outdoor exposure will shift the finish over time.
What plants work best?
Herbs, succulents and small indoor plants. Basil, mint, tulsi, thyme and curry leaf all do well. For anything non-edible, small succulents, jade and pothos cuttings suit these forms. Avoid plants with large root systems — these are sized for a kitchen, a desk, a shelf.
Will the colour change over time?
Under normal indoor use it stays true for years. Prolonged direct sunlight may soften the depth of the finish over a long period, more visibly in darker tones. This is true of most coloured objects in a home. Place it where it lives well and it will hold.
Shipping and delivery
Where do you ship?
Within India only. Free, everywhere, on every object.
How is my order packaged?
Wrapped in tissue, cushioned in shaped paper, and shipped in a recyclable outer box. The package is meant to open as something considered in itself, rather than as a delivery to be discarded.
Can you ship to an address other than my billing address?
Yes. Enter the shipping address separately at checkout. Useful for sending an object as a gift.
What if my order arrives damaged?
Write to studio@vrittadesign.in within 48 hours of delivery with your order number and a photograph of the damage. We arrange a replacement at no cost. If you can, inspect the package before accepting it — if the outer box is visibly damaged, refuse the delivery or have the courier note "received in damaged condition." It makes any claim easier to settle.
After your order
Do you accept returns or exchanges?
Because every object is made after it is ordered, we do not accept returns or exchanges for a change of mind. If something arrives damaged, defective, or materially different from what you ordered, we replace it at no cost. Full detail is in the Refund Policy.
Can I order replacement parts?
For objects made of more than one part — a planter and its tray, a set of pods — individual parts can be ordered. Write to studio@vrittadesign.in with your original order number and the part you need. Replacements are made to order and ship in the same 7 to 10 working day window.
How do I track my order?
A tracking link arrives by email at dispatch. Updates are managed by the courier and can take up to 24 hours to appear.
My question isn't answered here.
Write to studio@vrittadesign.in. We respond within two working days, and we read everything that comes in.